If one or more of the settings are incorrect, continue to PART 5. Print the Printer Settings by pressing the OK key 3 times. If you do not wait at least 1 minute, the Brother machine may not have enough time to join the network and receive an IP address.ħ. It is very important to wait 1 minute before continuing. Once the reset is finished, press the CANCEL key to return the printer to 'Ready'.Ħ. The machine will restart automatically.ĥ. The display will read 'Setup Wi-Fi?', press the DOWN ARROW key to select No. Press the UP or DOWN ARROW key to select Network. Press the UP or DOWN ARROW key to select Reset Menu. PART 3 : RESET THE BROTHER MACHINE'S NETWORK CARDġ. If one or more of the settings are incorrect, continue to PART 3. If all of the settings are correct, go to PART 5. ETHERNET LINK STATUS: Verify the ETHERNET LINK STATUS is LINK OK.
In a valid Gateway the first 3 octets will match the IP address. IP GATEWAY: Verify that the Default Gateway is set to the same Default Gateway of the computer. SUBNET MASK: Verify that the Subnet Mask is set to the same Subnet Mask as the computer.Ĥ. (For example, if the IP address of the computer is 192.168.1.45, then the IP address of the Brother machine may be 192.168.1.x).ģ. The IP address should be within the same range of the IP address of the computer. IP ADDRESS: Verify that the IP address is valid. BOOT METHOD: Should be set to Auto so that the router or access point can assign a valid IP address.Ģ. On page 3 of the Printer Settings, verify the following network settings are configured correctly.ġ. Look at page 3 and verify the Node Type is Brother NC-8500h, Ethernet 10/100BASE-TX (Active). If you do not wait at least 1 minute, the Brother machine may not have enough time to join the network and receive an IP address. Once the reset is finished, press the CANCEL key to return the printer to 'Ready'.į. The machine will restart automatically.Į.
If the Node Type is Brother NC-8500h, Ethernet 10/100BASE-TX (Inactive) or Brother NC-8100w, IEEE 802.11b/g/n (Active), enable the wired network card by following the steps below.Ī. If the Node Type is Brother NC-8500h, Ethernet 10/100BASE-TX (Active), go to PART 2. Locate the Node Type near the top of the page. Print the Printer Settings by pressing the OK key 3 times.ĥ. If you do not wait at least 1 minute, the Brother machine may not have enough time to join the network and receive an IP address.Ĥ. If you reconnected the cable, are using another cable, or connected the cable to another port on the router, wait 1 minute. If there are no link lights, try connecting the Ethernet cable to another port on the router and try using another Ethernet cable.ģ. Check that there are link lights illuminated on the router or access point indicating that there is connectivity between the Brother machine and the router. If necessary, reconnect the cable on both the router or access point and the Brother machine.Ģ. Verify that there is a secure connection between the Brother machine and the router or access point. PART 1: VERIFY THE CONNECTION TO THE ROUTER OR ACCESS POINTġ. This is usually a good indication that there is a connection issue between the Brother machine and the router or access point, or that there is an improperly configured setting within the Brother machine preventing communication. For support configuring your router, please consult your router documentation or contact your router manufacturer.Īn invalid IP address (ex: 0.0.0.0 or .x) will prevent your computer from communicating to the Brother machine over the network. This will allow your router to automatically assign a valid IP address to your Brother machine. It is recommended that your router be configured for an automatic addressing protocol such as DHCP. A valid IP address is one within the same range of other devices on your network.
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